Flow usage and reset
Flow has a weekly allowance: see how much you have used in **Settings**, and on the web reset it if you run out.
- For
- Athletes and coaches
- On
- web (reset); usage bar also in Settings on iOS and Android
How the allowance works
Your allowance covers the past 7 days, not a calendar week. It frees up gradually as older activity rolls off, so you get some back each day.
How much a message uses depends on the work Flow does for it. A short question uses less than importing a long program.
Check your usage
- Open Settings, then Usage.
- The Flow AI bar shows the share of your allowance used over the past 7 days, as a percentage.
- The bar turns orange at 90%.
The same bar appears in Settings in the iPhone and Android apps. If you don’t see Usage, your account has no Flow limit to show.
If you run out
When you reach 100%, Flow stops answering new messages and tells you: “You’ve reached your Flow usage limit for the past week. It frees up gradually as older activity rolls off.”
You can:
- Wait: some of your allowance frees up each day.
- Reset it on the web: clear your usage straight away for a one-off charge.
Reset your usage (web)
The reset only appears once you have used all of your allowance.
- On web.beoflow.com, open Settings, then Usage.
- Choose Reset now. The button shows the price.
- Pay on the secure checkout page that opens.
- You come back to Settings. Your usage is cleared and you can keep using Flow.
A reset clears your whole 7-day usage. You need an active subscription to buy one.
On iPhone and Android
You can see your usage in the apps, but you can’t buy a reset there. Use web.beoflow.com in a browser.
Other Flow limits
These are separate from your weekly allowance and a reset does not change them:
- A conversation holds up to 200 messages. Start a new one when it is full.
- Flow accepts up to 30 messages an hour.
Privacy
- Beoflow counts how much Flow work you use, not what you write. Your messages are not part of the usage figure.
- Payment is handled on the checkout page. Beoflow does not see your card details.
Troubleshooting
- No Reset now button: it only appears at 100%, and only on the web, not in the iPhone or Android apps.
- “Could not open checkout. Please try again.”: try again in a moment. If it keeps happening, contact support.
- Paid but still limited: it can take a minute for the payment to register. Refresh the page. If it doesn’t clear, contact support.
Related
- Ask Flow
- Manage your subscription
Still not sure? Ask the team and a person will answer.
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