Coach documents

Before you start

• You need a coach account. Documents live under DOCS in the coach sidebar of the Beoflow web app (web.beoflow.com).
• You write and change documents by asking Flow. You can’t type into a document directly.
• A handout about a named athlete is kept with that athlete’s data. If it’s a general handout, ask Flow to keep it in your own documents.

Make a handout

1. Open Flow and describe what you want, for example: “Make this physio message into a handout for my knee rehab group”, then paste the message and its links.
2. Flow writes the document and shows it as a card in the chat.
3. Select the card to open the document.

Flow can write a plain document or a laid-out page. Ask for a translation (“also in Spanish”) and Flow adds it as a second language of the same document.

Read, print and change a document

• Language: if the document has translations, pick one from the language menu at the top.
• Print: select Print. Only the document is printed.
• Change it: select Edit in Flow and tell Flow what to change. Every change is saved as a new version.
• History: select History to open Version history, with every version and when it was made. Select View to read an old version and Current to go back. On your own documents, select Restore to make an old version the current one again.

Upload a PDF, image or video

1. Select DOCS in the sidebar.
2. Select Upload and pick a PDF, image or video, or drop the file anywhere on the list. Upload one file at a time, up to 20 MB each.
3. The file appears in the list, highlighted. A PDF’s text is read so Flow can use it, and the original file is kept.

Use All, Text and Files above the list to narrow it down. Select a document to open it. For a PDF, switch between Original and Text.

Share a document with an athlete

1. Ask Flow to put the document on an athlete’s program, on one day of it, or on one session, for example: “Put the knee handout on my rehab program and on Tuesday’s session.”
2. Flow confirms where it placed it. Ask “where is the knee handout?” at any time to see every place it’s on.
3. In the web app, the athlete sees it under Docs when they open the session, marked This session, This day or The program. They select Open to read or print it.

If an athlete follows your program, a document you put on the program reaches them too. When you change the document, they see the new version. They never see its history.

What you’ll see

• Above the document: its type (for example PDF or HTML), when it was last changed and by whom.
• In the DOCS list, each document shows when it last changed and whether you or Flow changed it.
• A PDF shows its text, with the original file one switch away.

Troubleshooting

• “This doc is not available”: the document was deleted, or it isn’t shared with you. Ask its owner.
• “This doc could not be loaded.”: select Try again. If it keeps happening, contact support.
• “No text layer in this PDF”: the PDF is a scan. Switch to Original to read it.
• “Upload one file at a time.” or “This file is larger than 20 MB.”: upload a single file under 20 MB.
• “Only a PDF, image or video can be uploaded.”: other file types aren’t supported. Paste the text into Flow instead.
• Uploads are refused after many in a row: you can upload up to 30 files an hour. Wait and try again.
• An athlete can’t see a handout on your program: they’re no longer following that program. Ask Flow to put it on their own plan or session.

FAQ

• Can I edit the text myself? No. Use Edit in Flow. Every change is kept, so nothing is lost.
• Can I send a public link? No. Documents can hold health information, so they’re shared only with people on Beoflow.
• Can my athletes see documents in the iPhone or Android app? Documents open in the web app.

Privacy

Documents can contain health information. A document is visible to you, to coaches the athlete has given access to, and, once you share it, to whoever sees the program, day or session you put it on. Sharing never shows a document’s earlier versions.

Related

• Ask Flow (AI coach chat)
• Programs
• Training calendar