Create an account and sign in

Before you start

• Creating an account is free. Use an email address you can open: we send you a link and a code to confirm it.
• Beoflow runs on iPhone, Android and the web at web.beoflow.com. One account works on all three.
• Athletes can sign up on any of them. Coaches sign up on the web, where you choose COACH. The iPhone app creates athlete accounts only.

Create an account

iPhone

1. Open Beoflow and tap CREATE AN ACCOUNT.
2. Enter your First name, Last name, Email and Password.
3. Under THE STANDARD CONSENTS, choose I ACCEPT or DECLINE for each item. You must accept the Terms of Service and Privacy Policy, and AI processing of your data. Advertising measurement is optional.
4. Tap CREATE ACCOUNT.

To sign up with Google or Apple instead, tap Continue with Google or the Apple button on the first screen.

Web

1. Go to web.beoflow.com/register.
2. Under ACCOUNT TYPE, choose ATHLETE or COACH.
3. Enter your FIRST NAME and LAST NAME.
4. Under THE STANDARD CONSENTS, choose I ACCEPT or DECLINE for each item. The first two are required.
5. Enter your EMAIL and PASSWORD, then select CREATE ACCOUNT.

To use Google or Apple instead, accept the two required consents first, then choose the Google or Apple button.

Android

1. Open Beoflow and tap Create account.
2. The web sign-up opens inside the app. Follow the web steps above.

After you sign up, athletes go straight into setup. Coaches go to Verify your email and sign in once the address is confirmed.

Verify your email

We send an email titled “Verify your email address” with a link and a 6-digit code.

• Link: open the email and tap or select the link within 24 hours.
• Code (web): on Verify your email, under Or enter the code from the email, type the code and select VERIFY CODE. The code works for 15 minutes.
• No email? Check spam, then select RESEND VERIFICATION EMAIL (web, once every 60 seconds) or tap Resend Verification Email (iPhone).

Coaches must verify before they can sign in. Athletes can start straight away, but signing in with a password on a new device asks you to verify first.

Sign in

iPhone

1. Open Beoflow and tap Continue with Email.
2. Enter your Email and Password.
3. Tap SIGN IN.

You can also use the Apple button or Continue with Google.

Web

1. Go to web.beoflow.com/login.
2. Enter your EMAIL and PASSWORD.
3. Select SIGN IN, or use the Google or Apple button.

Android

1. Open Beoflow.
2. Enter your Email and Password.
3. Tap Sign in.

Sign in with a link instead (iPhone)

1. On the first screen, tap Use a Magic Link.
2. Enter your Email and tap SEND LINK.
3. Open the email “Your magic login link” on the same phone and tap the link within 5 minutes. Each link works once.

Reset your password

iPhone

1. On the sign-in screen, tap FORGOT PASSWORD.
2. Enter your Email and tap SEND RESET LINK.
3. Open the reset email and tap the link.
4. Enter your NEW PASSWORD and CONFIRM PASSWORD, then tap CONFIRM RESET.

Web and Android

1. On web.beoflow.com/login, select Forgot password?. A new tab opens.
2. Enter your Email and select Request Password Reset.
3. Open the reset email and select the link.
4. Enter your NEW PASSWORD and CONFIRM PASSWORD, select CONFIRM RESET, then RETURN TO LOGIN.

The Android app has no reset option, so reset on the web, then sign in on your phone. Your new password must differ from your current one.

What you’ll see

• Staying signed in: you stay signed in on each device until you sign out or don’t use Beoflow for 7 days.
• Session Expired (iPhone): tap Retry connection if you were offline, or Login again. On the web you return to the sign-in page with a message that your session expired.
• “Sign in to this account?” (iPhone): you opened a sign-in link while already signed in. Confirm to switch to the account in the link.

Emails we send about your account

• Verify your email address: when you sign up, and each time you ask for a resend.
• Your magic login link: when you ask for a sign-in link on iPhone.
• Reset your password: when you, or our support team at your request, start a password reset.

These are security emails, so you can’t turn them off. If you get a reset or sign-in email you didn’t ask for, ignore it: nothing changes unless someone uses the link.

Troubleshooting

• “Invalid email or password” (web) or “Incorrect email or password.” (Android): check for a typo, or reset your password.
• “No Beoflow account uses that social login. Create an account first.”: you chose Google or Apple on sign-in but never signed up with it. Create an account first, or sign in with your email.
• “An account with this email already exists.”: sign in instead, or reset your password.
• “This password reset link is invalid or expired.”: request a new link and use the most recent email.
• “That code is invalid or expired.”: codes last 15 minutes. Resend for a new one.
• My sign-in link doesn’t work: links expire after 5 minutes and work once. Request a new one.
• Android shows an error right after I signed up: confirm your email from the link, then sign in again.
• Password rules: at least 8 characters, not only numbers, and not a common password or one close to your name or email. The iPhone app also asks for an uppercase letter and a number.

FAQ

• Is Beoflow on Android and the web? Yes. There is an iPhone app, an Android app, and the web app at web.beoflow.com, all with the same account.
• Can I sign up as a coach on iPhone? No. Create your coach account on the web, then sign in on any device.
• Can I use Google on one device and my password on another? Yes, if both use the same email address.
• I signed up with Google or Apple. Do I have a password? No. Keep using Google or Apple, or use password reset to create one.
• Does Android support Google, Apple or sign-in links? Not yet. Sign in on Android with your email and password.

Privacy

We use your name and email to run your account and send these emails. When you sign up you accept our Terms of Service and Privacy Policy and agree to AI processing of your data. Advertising measurement is optional. You can review these choices in Settings → Data Consent. We never ask for your password by email or chat.

Related

• Set up Beoflow as an athlete
• Set up Beoflow as a coach
• Terms and data consent
• Delete your account