Athlete alerts

Before you start

• You need a Beoflow coach account. ALERTS appears in the sidebar of the web app for coach accounts.
• You’re alerted only about athletes who share their data with you.
• Alerts are read on the web app. The iPhone and Android apps don’t have an alerts screen, but they can show a notification.

How it works

After an athlete’s night of sleep is processed, Beoflow checks it for:

• signs of illness, or an early warning of it
• injury risk
• low recovery
• resting heart rate above the athlete’s own normal
• sleep that is too short or too long
• training load that is much higher or lower than usual

If something stands out, every coach the athlete shares data with gets an alert. Each athlete, signal and night gives at most one alert. Nights more than 3 days old are not checked.

Read your alerts

1. Open ALERTS in the sidebar.
2. Alerts are grouped by athlete and night, with the most serious first. Each line under an athlete is one signal.
3. Choose Mark read on an athlete, or Mark all read for everything.
4. Choose Load older to see earlier alerts.

If an athlete stops sharing with you, their alerts disappear from your list.

Choose how sensitive

1. Open Settings and go to Athlete Alerts.
2. Pick Conservative, Balanced or Sensitive. Your choice saves straight away.

Setting	Alerts you about	At most per athlete
Conservative	confirmed illness, severe injury risk, low recovery	2 a week, 7 days apart
Balanced (default)	everything above, plus early illness signs, raised resting heart rate, short sleep, high load	4 a week, 3 days apart
Sensitive	everything above, plus moderate injury risk, moderate recovery dips, long sleep, low load	10 a week, 1 day apart

The short description under each setting in the app doesn’t list every signal. This table is the full list.

Choose how often your phone buzzes

Alerts land in ALERTS as soon as they’re found. If push notifications are on, your phone gets one notification per batch instead of one per alert.

1. Turn on push notifications in Settings, under Notifications.
2. In Athlete Alerts, choose a batch window: Off (each alert at once), 15 min, 30 min (default), 1 hour, 3 hours, 12 hours, 24 hours, 3 days or 1 week.

The window starts with the first alert you haven’t been notified about, and everything that arrives inside it is sent together. Batches go out within about 15 minutes of the window closing.

What you’ll see on your phone

The notification gives a count only, for example “3 athletes need a look.” It never says who or why. Tapping it opens the Beoflow app, not the alert list. Open ALERTS on the web app to see the details.

Troubleshooting

• No alert for an athlete you expected one for: their night couldn’t be scored yet, the signal isn’t in your setting, or they already had an alert recently (see “At most per athlete”).
• No alert for an older night: nights more than 3 days old are skipped.
• No batch window setting: it shows only when push notifications are on.
• No notifications at all: check push notifications are on in Settings under Notifications, and allowed for Beoflow on your phone.

FAQ

Can athletes get alerts for high load or low recovery? No. These alerts go only to coaches. Athletes see their own recovery and load in the app.

Can I get alerts by email? No. Alerts are in-app, with optional push notifications.

Can I turn off one kind of alert? Not in the app yet. Choose the setting that matches what you want to hear about.

Do alerts match Team Overview? Not always. Alerts and the overview use different rules, so an athlete can be flagged in one and not the other.

Privacy

Only coaches the athlete shares data with are alerted, and access is checked again every time you open the list. Notifications contain a count only, never a name, a value or a reason, because anyone holding your phone can read them. Alerts are never emailed.

Related

• Team Overview
• Weekly review suggestions
• Manage access