Invite an athlete

Before you start

• You need a coach account.
• On iPhone, open the menu and choose Manage Access. It shows the same Access page as the web, so the steps below apply to both. The Android app does not have this page yet; use web.beoflow.com.
• During your free trial you can invite up to 3 athletes.

Invite by email

1. On the web, select ACCESS in the sidebar. You land on the Athletes tab.
2. Select Invite. (You can also select Invite next to Sent in your Inbox.)
3. Under Who are you inviting?, choose An athlete.
4. Type an email address in Athlete email and press enter. Add more addresses the same way.
5. Under Team, pick the team they join, or leave Your default team.
6. Select Send, then Done.

Before you send, What happens next shows what the athlete will get.

What you’ll see

After sending, each address shows one of these:

• Request sent: they already use Beoflow. They accept it on their Access page, and you see their data once they do.
• Already waiting on their Access page. We emailed them a reminder.: you had already invited them.
• Not on Beoflow yet: the request waits on their Access page from the moment they sign up with this address.

Inviting the same athlete again never creates a second request.

What the athlete sees

The athlete gets an email and a notification saying you want to see their training data, and a request on their Access page. When they accept, they join the team you picked. They can stop sharing at any time.

Troubleshooting

• “Up to 3 athletes during your trial; add more once you choose a plan.” You have used the trial’s athlete limit. Choose a plan to invite more.
• “Too many invites in a short time. Try the rest later.” You sent a lot of invites in a short time. Wait a while, then send the rest.
• ”… is not an email address”: fix the address and add it again.
• They signed up but don’t see the request. They probably signed up with a different address (for example a private relay address from Sign in with Apple). Ask which address they use and invite that one.
• The athlete sees “This invite was sent to a different email address.” They are signed in with another account. They need to sign in with the address you invited, or you invite the address they use.
• “You cannot request access to your own data”: you entered your own email.
• The invite link does nothing on Android. Open it in a web browser instead.

FAQ

• Can I put the athlete on a program when I invite them? Not from this screen. After they accept, set their Training plan from Manage access on their row. In coach setup, invites carry the program you chose.
• Can I invite a coach or a physio instead? Yes: choose A coach or support staff, or A colleague, for one athlete, in the same dialog.

Privacy

You see nothing of an athlete’s data until they accept. Once they do, you see their training and health data. They can stop sharing at any time from their own Access page.

Related

• Set up Beoflow as a coach
• Manage access
• Groups
• Programs