Your profile, body data and settings

Before you start

Settings are the same page on the web, iPhone and Android, so the steps below work everywhere.

• Web: select Settings at the bottom of the sidebar.
• iPhone: open the menu and tap Settings.
• Android: open the menu and tap Settings.

The list of sections on the left (on a phone, at the top) jumps straight to each one: Profile, Account, Biometrics, Notifications, Alert Channels, Data Consent, Support Access, Usage, Subscription, Support and Danger Zone.

Change your name

1. In Profile, edit FIRST NAME or LAST NAME.
2. Select Save Name. The button only becomes active once you’ve changed something.

Update your body data

1. In Biometrics, set Date of Birth, Biological Sex, Height (cm) and Weight (kg).
2. Each field saves when you leave it. You’ll see Saved at the bottom of the screen.

Height must be more than 0 and at most 300 cm. Weight must be more than 0 and at most 500 kg. For Biological Sex you can choose Male, Female or Prefer not to say.

Turn on Competition Mode

In Account, switch on Competition Mode to hide your personal data from group leaderboards.

Choose your notifications

1. In Notifications, switch each type on or off: Push Notifications, Email Notifications, App Notifications, Messaging and Newsletters.
2. In Alert Channels, choose where each alert reaches you (Email, IM or In-App) for Survey Reminders, Performance Summary and New Activity Alerts. Select a channel to turn it on or off.

Changes save straight away.

Set your athlete alerts (coaches)

Coach accounts also see Athlete Alerts.

1. Choose a sensitivity: Conservative (the quietest), Balanced or Sensitive (more messages, some of which will turn out to be nothing).
2. If Push Notifications is on, choose how often push alerts may reach your phone, from Off (each alert at once) up to 1 week.

Alerts always arrive in your in-app inbox straight away. The timing setting only affects push notifications.

Change the look

In Appearance, select Dark mode or Light mode to switch theme.

What you’ll see

• Profile: your name and the email address your account uses.
• Account: your account type (Athlete, Professional for coaches, or Assistant).
• Usage: how much of your Flow allowance you’ve used over the past 7 days. It frees up gradually as older activity rolls off. On the web, once you’ve used it all, you can select Reset now to clear it for the week.
• Subscription: your plan and billing.
• Danger Zone: delete your account.

Troubleshooting

• “Could not save. Please try again.” Check your connection and that height and weight are within the limits above, then try again.
• My zones didn’t change after I updated my age or weight: zones built from your own tests and workouts don’t depend on body data. See Training zones.
• I want to change my email: you can’t change it in Settings. Contact support.
• Settings won’t load in the app: check your connection, then close and reopen Settings. You can also sign in at web.beoflow.com and open Settings there.

FAQ

• Why does Beoflow ask for my age and weight? Until Beoflow has measured your maximum heart rate from your own workouts, it estimates it from your age. Your weight counts towards the load of bodyweight exercises.
• Do settings sync between devices? Yes. They’re saved to your account, so the web and apps show the same values.
• Where do I choose which device Beoflow uses? In Integrations, under Processing preferences. See Data sources and source priority.

Privacy

Your profile and body data are used to work out your zones, training load and Flow’s coaching. A coach you’ve given access to can see the data you’ve shared with them. Review who has access under Data access requests & permissions in Settings.

Related

• Terms and data consent
• Help and support
• Delete your account
• Training zones
• Data sources and source priority
• Manage your subscription